Shipping Policy

For Orders Within Australia

The Institute uses Australia Post to ship its products.  In Australia, there are two options to choose from - STANDARD or EXPRESS POST postage.  Express Post satchels cost $11.00 each, and shipping costs are according to weight and destination. 
Shipping costs are:

50g - 500g $6.50 WEIGHT & DESTINATION
501g - 1kg $10.50 WEIGHT & DESTINATION
1.01Kg - 2kg $14.50 WEIGHT & DESTINATION

Within Australia, STANDARD postage parcels will not be traceable should they go astray and will not be replaced free of charge.    

For Orders Outside Australia

All parcels shipped out of Australia will be sent via EXPRESS POST INTERNATIONAL and will be charged at the rates according to weight.

Delivery Times

Items are delivered via Australia Post and are dispatched as soon they are available.  Please allow 2 - 5 days for delivery via Standard Post and 1 - 2 days for parcels shipped via Express Post.

Contact Us

For more information about shipping and delivery times, contact:

Muhammad Shaban
Administration Officer
T: +61 2 9267 9155
Toll Free: 1800 236 366 (outside Sydney)

Please quote your Confirmation (Order) number where possible.