Event details

Root Cause Analysis (RCA) identifies and analyses the hidden causes of problems and provides the tools needed to determine what can be done to prevent them from reoccurring. RCA illustrates how to drill down to the root cause of problems and implement solutions to the cause rather than the symptom, preventing ongoing occurrence and associated costs.

This training course explains the RCA process and how to use it effectively to achieve real benefits to organisations. Implementing expert RCA training can potentially save millions in costly organisational issues and avoid loss of reputation.

Topics Covered:

• Understanding Root Cause Analysis
• Applying Root Cause Analysis in an audit/investigative context
• Overview of analytical processes to de-bunk the root cause of problems, issues and risks
• Embedding Root Cause Analyses concepts into reports and recommendations

Learning Outcomes:

At the end of the training course, the participant should be able to

• explain the Root Cause Analysis approach
• investigate the problem and quantify the risk and impact
• analyse the root cause of the problem related to processes, systems and organisational causes
• utilise graphical tools to analyse and illustrate the root of the problem, including the 5 Whys, Ishikawa Diagrams, Pareto Charts, Cause and Effect Diagrams and Tree Diagrams
• help you to identify solutions and preventative measures
• provide you with the skills to develop a root cause analysis report using a word template.