This training course
introduces participants to a variety of the simplest, most effective and widely
used tools and techniques for process documentation, analysis and improvement.
It enables participants to understand the language of process analysis by
defining business functions, processes, activities and tasks, and to apply a
range of process mapping tools that will assist internal auditors in focusing
their audit efforts in this area.
Benefit
from the Right Topics
What is process mapping, and why use
it?
How to map business processes
How to transform written notes into meaningful diagrams / process
maps
Tools available to assist in process
mapping
Tips on analysing the process map for audit efficiency, process
effectiveness and fraud prevention
How to present your process maps to auditees and the audit
committee
Learning
Outcomes
Defining business functions and elementary business
processes
Mapping processes and activities – Applying fundamental
tools
Identifying organisational structural issues in process
design
Analysing processes for efficiency and control
risks
Insights on redesigning processes for more efficient and
effective operations
Identifying process cost drivers and possible cost
savings
Planning and implementing process
improvements
Presenter: Chris
Puschak PMIIA
CIA CRMA CGAP
Chris Puschak has held leading roles in the delivery of projects
including company mergers, outsourcing, major ICT replacement activities and
business re-engineering. Since 2001 he has worked in the audit, risk and
compliance fields within government business enterprises or as a consultant to
government, and he is well respected for his insight, forthright nature, can do
attitude, and consultative approach.
Chris is well known
for his stakeholder relationship skills, which resulted in a significant
improvement in regulator relationships for both Medibank and Airservices during
his roles in the assurance and risk teams. He has held senior roles and provided
strategic direction and insight to senior executives across the ACT and
Commonwealth Governments and private industry for the past 20 years.
Online Classroom: This
full one day training program will be delivered in two 3 hour lessons (10:30am -
01:30pm AEDT) over two days on 7, 8 February using Zoom.