This
workshop introduces participants to a variety of the simplest, most effective,
and widely used tools and techniques for process documentation, analysis, and
improvement. It enables participants to understand the language of process
analysis by defining business functions, processes, activities, and tasks, and
to apply a range of process mapping tools that will assist internal auditors in
focusing their audit efforts in this area.
Topics
Covered
- What
is process mapping, and why use it?
- How
to map business processes
- How
to transform written notes into meaningful diagrams / process
maps
- Tools
available to assist in process mapping
- Tips
on analysing the process map for audit efficiency, process effectiveness and
fraud prevention
- How
to present your process maps to auditees and the audit committee
Learning
Outcomes
- Defining
business functions and elementary business processes
- Mapping
processes and activities – Applying fundamental tools
- Identifying
organisational structural issues in process design
- Analysing
processes for efficiency and control risks
- Insights
on redesigning processes for more efficient and effective
operations
- Identifying
process cost drivers and possible cost savings
- Planning
and implementing process improvements
Presenter: Chris
Puschak PMIIA CIA CRMA CGAP
Chris Puschak has
held leading roles in the delivery of projects including company mergers,
outsourcing, major ICT replacement activities and business re-engineering. Since
2001 he has worked in the audit, risk, and compliance fields within government
business enterprises or as a consultant to government, and he is well respected
for his insight, forthright nature, can do attitude, and consultative approach.
Chris is well known for his stakeholder relationship
skills, which resulted in a significant improvement in regulator relationships
for both Medibank and Air services during his roles in the assurance and risk
teams. He has held senior roles and provided strategic direction and insight to
senior executives across the ACT and Commonwealth Governments and private
industry for the past 20 years.