Event details

Emotional Intelligence for Internal Auditors - Online Classroom

Your Competitive Advantage

Despite being an intangible quality, emotional intelligence is one of the strongest predictors of success in any career, regardless of industry.


Emotional intelligence affects how we manage behaviour, navigate professional and social complexities and make personal decisions that achieve positive results. A recent survey of GRCA (Governance, Risk, Complaince, Assurance) professionals highlighted emotional intelligence as one of the most critical skill sets for professional success in the next five years.


Over 2 half-day sessions, this Emotional Intelligence for Internal Audit course will:

  • introduce EI concepts, research and theory, and the critical importance that EI plays in Internal Auditor effectiveness 
  • provide detailed insights on individual behaviour and communication styles and how they affect others
  • provide practical strategies to significantly improve your performance in the workplace and beyond
  • teach techniques to better understand yourself and build your capabilities to influence customers, teammates, and other stakeholders
  • provide results and insights for your own DiSC Profile Personality Assessment (DiSC assessment included in course cost)

Key Topics


  • Self-awareness and insight into others to enable more effective relationships
  • Understanding different needs, priorities and communication styles
    Increasing social and organisational awareness
  • Recognising the importance of EI in achieving professional success


Learning outcomes


  • Clarity about what EI is why it is critical for Internal Audit success
  • Tailored, actionable strategies to enhance personal and team effectiveness
  • Internal Auditors with a broader, deeper skill set in understanding and delivering on customer and  stakeholder needs.

Presenter: David Mallard, Principal, David Mallard Consulting

Online Classroom:   The content delivered for IIA-Australia training programs in the online classroom format is the same as what would be delivered face-to-face.
This full one day training program will be delivered in two 3 hour lessons (10:30am - 1:30pm AEDT) over two consecutive days using Zoom. Registrations will be strictly limited to 12 participants to allow maximium interaction in the online environment.

For credit card payments: Click REGISTER NOW button below.

For Funds Transfer payments: Download the funds transfer registration form here and email the completed form totraining@iia.org.au.

Click here to view our terms and conditions


Please let us know if you require an internal auditing training course that is not currently available in your Chapter.

Thinking of in-house training? Contact us! 

Email: training@iia.org.au
Phone: 02 9267 9155
Fax: 02 9264 9240

Register now

Tuesday, 27 October 2020 to Wednesday, 28 October 2020
Online Classroom



Duration and CPE
2 x 3 Hours, 6.00 hours
For more information please contact Christopher Camp
+61 02 9267 9155